Refund Policy

This Refund Policy applies to subscriptions and digital products purchased through this website.

1. Digital Products

The products sold here are digital goods delivered electronically through a download link or an account on this website. Paid access is sold as a recurring monthly or yearly subscription rather than as a one-off purchase.

Before subscribing, please review the plan description, the products included at each tier, the price, and the applicable license terms.

2. Refund Eligibility

You may request a refund within 14 days of a charge by contacting:

dahldeacon1988@outlook.com

Your request should include:

• Your name;
• Order or subscription reference;
• Email address used for the purchase;
• The reason for the refund request; and
• Any relevant technical information.

Refund requests will be reviewed individually and in accordance with applicable law.

Cancelling your subscription and requesting a refund are two different things. Cancelling stops future charges and leaves the period you have already paid for intact; a refund returns a charge you have already paid. You can cancel at any time from the customer billing portal without needing to contact us.

3. Technical Problems

If a product does not materially conform to its description, or cannot reasonably be used because of a verified technical problem, please contact us before requesting a refund.

We may first attempt to:

• Provide technical assistance;
• Provide a corrected or updated version of the product;
• Restore or replace your access; or
• Provide another reasonable solution.

If the issue cannot reasonably be resolved, you may be eligible for a refund, subject to applicable law.

4. Refund Exclusions

Unless required by applicable law, a refund may not be available where:

• The refund period has expired;
• Products covered by the charge have already been downloaded and used;
• You purchased without reviewing the plan description or the products included at your tier;
• The products function substantially as described;
• The issue results from an unsupported environment, third-party service, or user configuration; or
• You have violated the Terms of Service or applicable license terms.

5. Statutory Consumer Rights

Nothing in this Refund Policy excludes, restricts, or limits any mandatory refund, cancellation, withdrawal, warranty, or other consumer rights that cannot legally be excluded or limited in your jurisdiction.

If local law provides you with a mandatory refund or cancellation right, that right will apply regardless of this policy.

6. Digital Content and Immediate Delivery

Products may be delivered immediately after purchase through a download link or an account on this website.

Where permitted by applicable law, you may be asked to expressly request immediate delivery and acknowledge that immediate delivery may affect or end a statutory cancellation or withdrawal right once delivery begins.

Any waiver or limitation will apply only to the extent permitted by the laws applicable to your purchase.

7. Refund Method and Processing Time

Approved refunds will generally be issued to the original payment method used for the purchase.

After a refund is approved, processing may take approximately 5–10 business days, depending on your payment provider or bank.

Refunds processed through Stripe are subject to Stripe’s processing procedures.

8. Chargebacks

If you experience a problem with your purchase, please contact us first so that we can try to resolve the issue.

Nothing in this section limits your legal rights or your right to contact your payment provider where appropriate.

9. Contact

For refund requests, please contact:

Pedro

Email: dahldeacon1988@outlook.com

Please include your order or subscription reference and the email address used for the purchase.